Transport
12th November 2024 (Diamond Buses)
Diamond Buses advised at the end of last week that due to issues of students boarding without passes they would be refusing travel from Monday 11th November if a student was unable to present a valid pass - this was communicated to all students, and parents of students, that have passes for the route 1 and 802 services on Friday 8th November. This action is designed to ensure safe travel to and from the academy.
Passes are assigned by Staffordshire School Transport to balance numbers so it's important that if a student is issued a pass for a particular service that they board that bus to prevent overcrowding and passengers standing. Parents can apply directly to Staffordshire School Transport if they wish to change the service that they have been assigned to. The contact email is Student.transport@staffordshire.gov.uk
Staffordshire School Transport have confirmed that, as public bus services, passengers can board either bus and pay a fare, via cash, card or via the app.
Diamond Bus have confirmed that they have a number of new drivers as they have increased capacity to avoid the late issues experienced at the start of the academic year and this may be the reason for some confusion yesterday. This will be clarified with them immediately.
If a student has misplaced their pass you can apply for a replacement here: https://apps2.staffordshire.gov.uk/web/onlineorder/default.aspx?FormID=13
A temporary pass can be obtained from either reception in the short term while waiting for the new one to arrive.
The eligibility for a school bus pass sits with Staffordshire County Council, not the Academy, and is based on a distance from school criteria. Eligibility can be checked using the following: https://apps2.staffordshire.gov.uk/scc/schoolroutes/
UPDATES: 6th September 2024 (from Staffordshire County Council)
If your child is eligible for a school travel pass please ensure that you sign up to the text alert system that will advise you of any delays/disruptions affecting your service.
School Bus Routes:
Both routes, including route 1 (Tutbury) and route 802 (Tutbury & Fauld) are provided by Diamond Bus East Midlands. Details of routes and times can be found here: https://www.diamondbuses.com/bus-services/?region=Staffordshire
The school transport team would like to remind parents/carers that there is an expiry date on the front of the pass. You will not be issued with a new travel pass each year so please keep this safe through the holiday periods.
For replacement passes please use the following link: https://www.staffordshire.gov.uk/Education/School-Transport/Under-16/Mainstream-Travel/Eligible/Replacement-school-bus-passes/Replacement-school-bus-passes.aspx
To make any complaints regarding the bus services please use the following contact details:
Email: Student.transport@staffordshire.gov.uk
Telephone: 01785 895024
Address: Transport and the Connected County
Staffordshire County Council
2 Staffordshire Place
Stafford
ST16 2DH